General Baltimore County Information

Baltimore County Complaint Directory


All numbers can be reached by dialing 410-887-xxxx unless otherwise specified below --

Air quality 3775
Alley construction 3363
Animal complaints 5961
Asbestos 3775
Burn-open authorization 3775
Bushes, trees grass obstruction 3554
Child day care license applications 2216
Code Enforcement 3352 or 8099
Curb & gutter replacement 3560
Dumping (chemicals, petroleum, refuse) 3745
Dumpster complaints 7136
Erosion 410-666-1188
Grading 3226
Hazardous waste 3745
Roadside mowing 3560
Pollution (water) 3980
Pollution (ground water) 2762
Refuse collection 2000
Refuse disposal 7136
Sewage disposal system failure/overflow 7136
Sewage (private systems only) 2762


Baltimore County Code Enforcement

The Baltimore County Code Enforcement Division only has about 30 inspectors on the street any given day. These officials respond to complaints that are called, mailed, or even e-mailed in. Inspectors will have Baltimore County ID cards and always identify themselves. If residents want to remain anonymous, they can write an anonymous letter or levy complaints thru the Edmondson Heights Civic Association. Code Enforcement handled over 1000 complaints in 2003; and they already have 2800 complaints in 2004! In the past, citations issued by Code Enforcement were handled by the District Court typically up to 1 1/2 years to be heard; however, the system now has its own Hearing Officer who hears and renders findings on citations within 45 days. A frequent complaint is over-grown yards. Grass must be over 12 inches tall. Inspectors will post a correction notice to the violator which must be corrected in seven days. If not cut within seven days, the inspectors will contact a private contractor to cut it. The bill is then used to place a lien against the property. Once the county is required to cut the grass, the address is placed into a computer that queues it for automatic re-inspection every three months. No warnings are given if the grass is over-grown again. Trash and debris issues are handled in much the same way.

Types of Violations

Residential zoning violations, Unlicensed motor vehicles, Inoperable motor vehicles , Junkyard conditions, Open dumping conditions, Service garages, Kennel operations , Contractors equipment storage yard , Accessory structure placement ,Recreation vehicle parking, Rooming house Home occupations, Commercial vehicle parking , Housing Code Owner-Occupied Violations, Unsafe or unsanitary premises, Rubbish & garbage not in trash cans, Exterior dwelling not structurally sound , Defective roof, steps, chimney, windows, doors & fences , Peeling & flaking paint , Building Code Violations, Vacant open to the general public Rental property with broken windows, holes in roof, missing porch, etc. Permits required to construct, enlarge, alter or demolish Deck, Shed, Garage, Additions Construction site safety & sanitary, Livability Rental Code Violations Unsanitary conditions, High grass & weeds, Improper disposal of bulk items, No trash & garbage containers, Defective roofs, windows, stairs, porches & handrails, Rodent & insect control, Defective exterior paint, walls & foundation

How to lodge a complaint with Code Enforcement

In person at Permits & Development Management; County Office Building Room 119 at 111 West Chesapeake Avenue in Towson, MD 21204

By letter to: Director, Department of PDM Management; County Office Building Room 111 at 111 West Chesapeake Avenue in Towson, MD 21204

By calling (410) 887-3352 or 8099 -- By faxing (410) 887-2824

By e-mail to pdmenforce@co.ba.md.us

By contacting the 1st District County Councilman, Sam Moxley, at (410) 887-3196

Also a little story from the BALTIMORE SUN 8-21-05

How to request a SWEEP of any violations in your Neighborhood

1) The Community Association must notify the entire community in writing of the pending sweep 45 days in advance. 2) The sweep must be requested in writing on Association letterhead and addressed to: Director, Department of PDM Management; County Office Building Room 111 at 111 West Chesapeake Avenue in Towson, MD 21204 3) The President and Board of Directors of the Association must sign the letter. 4) A copy of the request must be sent to the 1st District County Councilman, Sam Moxley.

County Resources at Your Fingertips

So you say there is a pot hole on your street and nobody does anything about it, well you can! You can report pot holes from you computer online by visiting http://www.co.ba.md.us/Contact/highways and fill out the information. Those who don't have a computer can simply call (410) 887-3560 for fast service. You can also visit the website or call the phone number listed above for street sweeping, grass mowing, roadside litter, snow and ice control, and flooding.

Did you know that you can also report crime online anonymously by visiting http://www.co.ba.md.us/Agencies/police/reportcrime.html?

To report abandoned vehicles such as untagged vehicles, trailers not attached to a motor vehicle, a boat on a trailer not attached to a motor vehicle, call 410-887-2222. These vehicle MUST be on the street or in the alley for police to take action otherwise call Code Enforcement.A police officer will tag the vehicle to give the owner two weeks notice to remove or lawfully register/tag the vehicle; otherwise, the county will tow the vehicle. Please take action to report issues outlined above before you call us. In the unlikely event the county or police doesn't respond to your calls, then call then the Edmondson Heights Civic Association and give full details; i.e. date and time you called the county or the police and what, if any, action was taken.

Visit your community website at http://www.ehcaonline.org and check out our links page for other county services and websites and phone numbers of Federal, State and local elected officials.